| Britec IT Solutions - repair, computer
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| | ShopperReports by Hotbar
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| maintenance, Borehamwood, Herts
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| | Sidefind
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| 5 Step Virus Check Process
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| | SideSearch
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| STEP 1
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| | Slotchbar
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| ========================================
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| | Software Update Manager
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| Running The Scanners
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| | SurfAccuracy
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| Before attacking an adware/spyware
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| | SurfSideKick
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| problem with hijackthis make sure you
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| | Upspiral Toolbar
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| have already run the following tools.
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| | TurboDownload
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| Download and update the databases on each
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| | VBouncer
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| program before running and run them in
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| | Viewpoint
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| SAFE MODE if you can and if you can't
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| | Viewpoint Manager
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| then run them in normal mode.
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| | Viewpoint Media Player
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| *Note*
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| | WareOut
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| How to Reboot into Safe Mode. You can do
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| | WeatherBug
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| this by restarting your computer and
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| | Web Rebates
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| continually tapping the F8 key until a
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| | Web Search Toolbar (WinTools)
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| menu appears. Use your up arrow key to
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| | Webhancer
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| highlight Safe Mode, then hit enter.
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| | WhenU (any entry)
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| • Ad-AwareÂ(R) SE Personal Edition
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| | WeirdOnTheWeb
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| *Note* For Ad-AwareSE also install the
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| | Windows AdService
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| VX2 Add-on Cleaner To run this tool once
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| | Windows AdStatus
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| Adaware is updated click on Add-ons in
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| | Windows ServeAd
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| the left-hand column. Select VX2 Cleaner
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| | WinTools
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| V2.0 and click Run Tool. Click "OK" ,
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| | WinTools Easy Installer
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| then, if something is found, click
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| | WSEM Update
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| "Clean" as in the directions given. Click
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| | These are Optional removals but we
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| "Close", and exit Ad-Aware.
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| | recommend you remove them as well.
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| • Spybot Search & Destroy
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| | Download Accelerator Plus
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| • CWShredder
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| | Kazaa
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| Also make sure you are using the latest
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| | Kontiki
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| version (1.99.1) of HijackThis and it's
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| | Messenger Plus
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| installed in it's own folder on the root
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| | NetPumper
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| drive. (C:HJT)
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| | NewDotNet
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| STEP 2
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| | P2P Networking
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| ========================================
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| | StarWare
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| Run an Antivirus/Spyware scan
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| | WildTangent
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| If you have a high speed connection
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| | *Note* If you're unsure about ANY entry
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| Please go to at least two of these sites
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| | then leave it alone and the Analyst will
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| and run an online Virus Scan. This will
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| | advise you in the fix later.
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| help clear out a lot of the malware first
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| | STEP 4
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| so the Analyst's can then attack the main
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| | ========================================
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| infections.
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| | Search for Rogue and Suspect Programs
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| If you already have an Antivirus program
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| | Please visit the following site and
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| make sure you have an updated database
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| | REMOVE/UNINSTALL any program you have
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| for it and run it as well. You need to do
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| | that is listed on this site.
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| both as one scanner may pick up what the
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| | This site is updated and maintained with
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| other missed.
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| | a list of known "Rogue" and "Suspect"
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| Be sure to have the AutoFix box(es)
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| | programs. These programs can not be
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| checked if they are required.
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| | trusted as they either don't do what they
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| STEP 3
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| | say, are poorly designed, or take
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| ========================================
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| | advantage of the user in an effort to get
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| Uninstall Malware from Windows Add/Remove
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| | YOU to spend money on buying their
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| Program Tab
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| | products. Several of these programs
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| Open your add/remove programs tab and
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| | actually install "Spyware/Adware" on your
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| remove any of the following programs if
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| | system!
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| you find them listed. These are all
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| | STEP 5
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| malware (spyware/adware) entry's that may
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| | ========================================
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| appear in the add/remove programs tab so
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| | Update your Operating System
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| IF you find the entry...uninstall the
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| | This is a basic step that many users fail
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| program.
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| | to do. In a high percentage of cases this
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| 180 Search Assistant
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| | is the reason the user is infected in the
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| 180Solutions
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| | first place. At times...we may STOP the
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| Active alert
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| | cleansing process until this is done.
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| Ad Service
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| | *Note* There are some infections that may
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| AdTools
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| | prevent you from updating your Operating
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| AdTools Service
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| | System. In these cases...please make sure
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| Alexa toolbar
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| | you tell the analyst this on your first
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| BargainBuddy
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| | post. They will provide a "General" fix
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| Bullseye Networks
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| | and try to fix that option first.
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| CashBackcosmi
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| | Please visit Microsoft's Window's Update
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| DH
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| | Page and install the latest service
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| EasySearchBar
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| | packs, patch's and security updates for
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| Elite Sidebar
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| | your system.
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| Elite Toolbar
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| | For Windows XP Users!
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| Freeze Clip Art
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| | Quote:
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| GAIN
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| | IMPORTANT!:
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| Gator
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| | Before you proceed any further, please
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| Hotbar Outlook Tools
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| | visit the Microsoft's Windows Update Page
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| Hotbar Web Tools
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| | and install ALL Critical Updates for your
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| HuntBar
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| | system (except service pack 2) (SP2). SP2
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| Internet Optimizer
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| | should only be installed on a fully
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| ISTbar
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| | disinfected system. At the minimum
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| ISTSvc
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| | install at least SP1a for both XP and
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| MaxiFiles
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| | IE6. Without these updates your system is
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| Media Access
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| | wide open to re-infection and we are both
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| Media Gateway
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| | wasting our efforts to clean your system.
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| MySearch
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| | After you have completed your clean-up,
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| MyWay Search Bar
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| | we will have to return to the Windows
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| MyWebSearch
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| | Update page and install SP2. We also
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| NavExcel Search Toolbar
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| | advise you to better protect yourself
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| NavHelperncase
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| | online with a good firewall and virus
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| Oemji Toolbar
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| | scanner
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| Open Site
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| | **Note** If you're having trouble
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| Preview AdService
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| | locating the service pack SP1a here is a
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| Search Toolbar (HuntBar/WinTools)
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| | direct link to download it from..
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