| Britec IT Solutions - repair, computer | | | | Search Toolbar (HuntBar/WinTools) |
| maintenance, Borehamwood, Herts | | | | |
| | | | ShopperReports by Hotbar |
| 5 Step Virus Check Process | | | | |
| | | | Sidefind |
| STEP 1 | | | | |
| | | | SideSearch |
| ======================================== | | | | |
| | | | Slotchbar |
| Running The Scanners | | | | |
| | | | Software Update Manager |
| Before attacking an adware/spyware problem | | | | |
| with hijackthis make sure you have already | | | | SurfAccuracy |
| run the following tools. Download and update | | | | |
| the databases on each program before running | | | | SurfSideKick |
| and run them in SAFE MODE if you can and if | | | | |
| you can't then run them in normal mode. | | | | Upspiral Toolbar |
| | | | |
| *Note* | | | | TurboDownload |
| | | | |
| How to Reboot into Safe Mode. You can do this | | | | VBouncer |
| by restarting your computer and continually | | | | |
| tapping the F8 key until a menu appears. Use | | | | Viewpoint |
| your up arrow key to highlight Safe Mode, | | | | |
| then hit enter. | | | | Viewpoint Manager |
| | | | |
| • Ad-AwareÂ(R) SE Personal Edition | | | | Viewpoint Media Player |
| | | | |
| *Note* For Ad-AwareSE also install the VX2 | | | | WareOut |
| Add-on Cleaner To run this tool once Adaware | | | | |
| is updated click on Add-ons in the left-hand | | | | WeatherBug |
| column. Select VX2 Cleaner V2.0 and click Run | | | | |
| Tool. Click "OK" , then, if something is | | | | Web Rebates |
| found, click "Clean" as in the directions | | | | |
| given. Click "Close", and exit Ad-Aware. | | | | Web Search Toolbar (WinTools) |
| | | | |
| • Spybot Search & Destroy | | | | Webhancer |
| | | | |
| • CWShredder | | | | WhenU (any entry) |
| | | | |
| Also make sure you are using the latest | | | | WeirdOnTheWeb |
| version (1.99.1) of HijackThis and it's | | | | |
| installed in it's own folder on the root | | | | Windows AdService |
| drive. (C:HJT) | | | | |
| | | | Windows AdStatus |
| STEP 2 | | | | |
| | | | Windows ServeAd |
| ======================================== | | | | |
| | | | WinTools |
| Run an Antivirus/Spyware scan | | | | |
| | | | WinTools Easy Installer |
| If you have a high speed connection Please go | | | | |
| to at least two of these sites and run an | | | | WSEM Update |
| online Virus Scan. This will help clear out a | | | | |
| lot of the malware first so the Analyst's can | | | | These are Optional removals but we recommend |
| then attack the main infections. | | | | you remove them as well. |
| | | | |
| If you already have an Antivirus program make | | | | Download Accelerator Plus |
| sure you have an updated database for it and | | | | |
| run it as well. You need to do both as one | | | | Kazaa |
| scanner may pick up what the other missed. | | | | |
| | | | Kontiki |
| Be sure to have the AutoFix box(es) checked | | | | |
| if they are required. | | | | Messenger Plus |
| | | | |
| STEP 3 | | | | NetPumper |
| | | | |
| ======================================== | | | | NewDotNet |
| | | | |
| Uninstall Malware from Windows Add/Remove | | | | P2P Networking |
| Program Tab | | | | |
| | | | StarWare |
| Open your add/remove programs tab and remove | | | | |
| any of the following programs if you find | | | | WildTangent |
| them listed. These are all malware (spyware | | | | |
| adware) entry's that may appear in the add | | | | *Note* If you're unsure about ANY entry then |
| remove programs tab so IF you find the | | | | leave it alone and the Analyst will advise |
| entry...uninstall the program. | | | | you in the fix later. |
| | | | |
| 180 Search Assistant | | | | STEP 4 |
| | | | |
| 180Solutions | | | | ======================================== |
| | | | |
| Active alert | | | | Search for Rogue and Suspect Programs |
| | | | |
| Ad Service | | | | Please visit the following site and REMOVE |
| | | | UNINSTALL any program you have that is listed |
| AdTools | | | | on this site. |
| | | | |
| AdTools Service | | | | This site is updated and maintained with a |
| | | | list of known "Rogue" and "Suspect" programs. |
| Alexa toolbar | | | | These programs can not be trusted as they |
| | | | either don't do what they say, are poorly |
| BargainBuddy | | | | designed, or take advantage of the user in an |
| | | | effort to get YOU to spend money on buying |
| Bullseye Networks | | | | their products. Several of these programs |
| | | | actually install "Spyware/Adware" on your |
| CashBackcosmi | | | | system! |
| | | | |
| DH | | | | STEP 5 |
| | | | |
| EasySearchBar | | | | ======================================== |
| | | | |
| Elite Sidebar | | | | Update your Operating System |
| | | | |
| Elite Toolbar | | | | This is a basic step that many users fail to |
| | | | do. In a high percentage of cases this is the |
| Freeze Clip Art | | | | reason the user is infected in the first |
| | | | place. At times...we may STOP the cleansing |
| GAIN | | | | process until this is done. |
| | | | |
| Gator | | | | *Note* There are some infections that may |
| | | | prevent you from updating your Operating |
| Hotbar Outlook Tools | | | | System. In these cases...please make sure you |
| | | | tell the analyst this on your first post. |
| Hotbar Web Tools | | | | They will provide a "General" fix and try to |
| | | | fix that option first. |
| HuntBar | | | | |
| | | | Please visit Microsoft's Window's Update Page |
| Internet Optimizer | | | | and install the latest service packs, patch's |
| | | | and security updates for your system. |
| ISTbar | | | | |
| | | | For Windows XP Users! |
| ISTSvc | | | | |
| | | | Quote: |
| MaxiFiles | | | | |
| | | | IMPORTANT!: |
| Media Access | | | | |
| | | | Before you proceed any further, please visit |
| Media Gateway | | | | the Microsoft's Windows Update Page and |
| | | | install ALL Critical Updates for your system |
| MySearch | | | | (except service pack 2) (SP2). SP2 should |
| | | | only be installed on a fully disinfected |
| MyWay Search Bar | | | | system. At the minimum install at least SP1a |
| | | | for both XP and IE6. Without these updates |
| MyWebSearch | | | | your system is wide open to re-infection and |
| | | | we are both wasting our efforts to clean your |
| NavExcel Search Toolbar | | | | system. After you have completed your |
| | | | clean-up, we will have to return to the |
| NavHelperncase | | | | Windows Update page and install SP2. We also |
| | | | advise you to better protect yourself online |
| Oemji Toolbar | | | | with a good firewall and virus scanner |
| | | | |
| Open Site | | | | **Note** If you're having trouble locating |
| | | | the service pack SP1a here is a direct link |
| Preview AdService | | | | to download it from.. |
| | | | |